Posts Tagged ‘Digital Marketing’
Ep. 247: Is Your Urgent Care Invisible to AI? | Part 1
Ep. 247: Is Your Urgent Care Invisible to AI? | Part 1 About this Episode AI is changing how patients search for healthcare, and urgent care clinics need to understand what that means for visibility. In Part 1 of this two-part Walk-Ins Welcome conversation, Nick and Michael break down the shift from traditional SEO to…
Read MoreEp. 246: Meet the Pros: Search & Surprising Playlists With Susan Henderson
Ep. 246: Meet the Pros: Search & Surprising Playlists With Susan Henderson About this Episode What makes a great urgent care clinic stand out? Sometimes, it comes down to the basics: answering the phone, creating a great patient experience, managing your online reputation, and making it easy for patients to find you. In this episode…
Read MoreEp. 245: Back-to-School Blueprint: Capturing The Autumn Patient Surge
Ep. 245: Back-to-School Blueprint: Capturing The Autumn Patient Surge About this Episode This week’s episode features a segment from our recent Back-to-School Blueprint webinar, where we break down how urgent care clinics can turn the seasonal patient surge into repeat visits, stronger retention, and momentum that lasts beyond back-to-school season. When patient volume starts climbing,…
Read MoreEp. 244: Back to School, Back to Busy: Is Your Urgent Care Ready?
Ep. 244: Back to School, Back to Busy: Is Your Urgent Care Ready? About this Episode Back to school means more than new schedules and packed classrooms. For urgent care clinics, it also signals the beginning of a busier season. In this episode of Walk-Ins Welcome, Nick and Michael talk about what urgent care owners…
Read MoreEp.243: Community Over Competition: Why Urgent Care Owners Need Each Other
Ep.243: Community Over Competition: Why Urgent Care Owners Need Each Other About this Episode Front desk staffing may look different from clinic to clinic, but one challenge keeps coming up across urgent care: too many owners are trying to solve the same problems alone. In this episode of Walk-Ins Welcome, Nick and Michael talk about…
Read MoreEp. 242: Meet the Pros: Reviews & Ramen with Issacah Houston
Ep. 242: Meet the Pros: Reviews & Ramen with Issacah Houston About this Episode What actually helps an urgent care clinic rank higher on Google? And what are clinics getting wrong when it comes to their Google Business Profile? In this episode of Meet the Pros, Michael sits down with PCMP SEO Specialist, Issacah Houston…
Read MoreEp. 241: Episode Rewind, The 90-Day Clinic Rescue (Experity Talk): How to Increase Patient Volume and Turn Around Your Urgent Care
Ep. 241: Episode Rewind, The 90-Day Clinic Rescue (Experity Talk): How to Increase Patient Volume and Turn Around Your Urgent Care About this Episode Patient volume doesn’t change overnight, but with the right strategy, your clinic can build momentum faster than you think. In this special Walk-Ins Welcome Episode, we’re bringing back one of our…
Read MoreEp. 240: Building Recurring Revenue with Medical Weight Loss – Interview with Dr. Jonathan Kaplan from DrWell
Ep. 240: Building Recurring Revenue with Medical Weight Loss Interview with Dr. Jonathan Kaplan from DrWell About this Episode Many urgent care owners want to add medical weight loss and wellness services but quickly realize it is more complicated than prescribing medication. Compliance requirements, pharmacy relationships, payment processing, patient enrollment, and ongoing management can make…
Read MoreEp. 238: Can a Virtual Front Desk Fix Your Urgent Care Staffing Problems? | Mark & Wendy Lucas, HiBridge
Ep. 238: Can a Virtual Front Desk Fix Your Urgent Care Staffing Problems? – Interview with Mark & Wendy Lucas from HiBridge About this Episode Front desk staffing has become one of the biggest operational challenges in urgent care. Rising labor costs, turnover, missed calls, and increasing patient expectations are forcing clinics to rethink how…
Read MoreEp. 235: Can Your Clinic Survive Without You? A Vacation Readiness Test
Ep. 235: Can Your Clinic Survive Without You? A Vacation Readiness Test About this Episode Many urgent care owners dream about taking a vacation. Very few actually disconnect. In this episode of Walk-Ins Welcome, Nick and Michael tackle one of the biggest challenges facing clinic owners and operators: building a business that can function without…
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